ErgoPoint GmbH

A Zurich ergonomics specialist rooted in workplace assessment

ErgoPoint GmbH is a certified ergonomics consultant and retailer based in Zurich, Switzerland. The company has operated since 1998, positioning itself as ergonomic specialists focused on workplace assessment and design. The site identifies the team as certified ergonomics experts, and the company operates a physical showroom in the Zurich-Oerlikon district where customers can visit in person. ErgoPoint sells primarily within Switzerland: prices are listed in Swiss francs (CHF), and the site emphasizes delivery and installation services within the country. Customers outside Switzerland will need to investigate shipping options, as the site's published materials focus exclusively on the Swiss market.

The company's positioning centers on consultation and custom workplace assessment rather than off-the-shelf retail. The site describes personalized ergonomic consultation available both at the showroom and at customer worksites, positioning the company as an advisor first and a retailer second. This reflects a business model oriented toward corporate clients and individuals seeking professional guidance on chair selection and workspace setup.

The chair range and product categories

ErgoPoint stocks office chairs across multiple functional and ergonomic categories, rather than focusing on a single style or price point. The site organizes its offerings into several distinct types: conventional office chairs, mesh office chairs, kneeling chairs, stepping aids (stools and standing mats), and what the site calls "Pendelprinzip" chairs (a category centered on the principle of dynamic tilt and movement).

The site carries multiple brands alongside its own offerings. Products visible on the site include Varier chairs (the Social Tilt and Social Turn models are listed at 495 CHF and 679 CHF respectively) and Aeris chairs (the Numo Task appears in the browsable categories). The site also stocks reclining chairs with different configurations: conventional recliners, electrically adjustable models, chairs with lifting assists, and reclining chairs fitted for kneeling positions. The range extends to accessories including seat cushions, back supports, footrests, standing mats, computer mice, laptop stands, exercise equipment, and reading stands.

The product lineup reflects a workplace-focused strategy: the site lists categories for dining chairs, conference chairs, ESD-rated chairs, cleanroom chairs, heavy-duty chairs (the site uses "Schwergewicht" for chairs rated for heavier users), patient chairs, heated chairs, and chairs recommended for disability-insurance applications. The site also stocks a 10-year warranty product line, suggesting availability of premium, long-warranty options. This breadth suggests ErgoPoint aims to serve diverse workplace settings from standard offices to specialized industrial or medical environments.

Specifications and chair characteristics

The site does not publish comprehensive specification sheets, though it states that categories exist for chairs labeled by intended user type. The site mentions saddle chairs as a distinct category, acknowledging this seating principle as a product offering. Chairs categorized under "24h" are carried, indicating a section for round-the-clock-use models.

The site does not provide a published height range, weight capacity, or detailed adjustment ranges for specific models. The site does not describe the specific features or adjustment mechanisms of the Varier and Aeris models it stocks in its category listings.

The site does not state whether any chairs carry BIFMA certification, GREENGUARD certification, or other published standards. The site lists a section for chairs with a 10-year warranty, but does not detail what this warranty covers, what may be excluded, or the terms under which it applies.

Delivery, installation, and customer support

ErgoPoint emphasizes service and custom setup alongside product sales. The site explicitly offers delivery and installation within Switzerland, with a stated approach of making the shopping experience "rundum sorglos und stressfrei" (carefree and stress-free). The company's language around delivery emphasizes flexibility: customers can receive goods at home or visit the showroom in person.

Assembly and installation are handled by ErgoPoint's own team, not left to the customer. The site describes this as a core part of its service offering. Customers can arrange in-home installation or visit the showroom for delivery and testing.

The company operates a 250-square-meter showroom and consultation center in the Zurich-Oerlikon district. The site highlights "free trial sitting" at the showroom, allowing customers to test products before purchase. The site states that customers can arrange personalized ergonomic workplace assessments either on-site at a customer's workplace or online. On-site assessments involve a visit by an ergonomics expert; the site also lists an ergonomics workshop ("Ergonomie Workshop") among its services.

Warranty and after-purchase support include repair services and returns. The site states it offers a warranty (described as "Mit unserer Montage" or "with our installation," though full warranty terms are not detailed). For defective products, the site states it guarantees an efficient repair process. Returns are available; the site notes that if a customer receives incorrect or defective goods, the company will work to find a solution together.

The site lists support channels including a direct phone number (+41 44 305 30 80), email (info@sitz.ch), and a WhatsApp chat option. The site states that responses to inquiries come within 24 hours. A help center is referenced for frequently asked questions, though specific topics are not listed on the site.

For business customers, the site indicates special terms are available. The site mentions "B2B & Partner" offerings with "special conditions and service" for corporate clients, though details are not provided.

What the site does not settle

The site does not publish a comprehensive catalog with model specifications, adjustment ranges, weight capacities, or pricing for most products in its range. While 2 specific Varier models are visible at 495 CHF and 679 CHF, the site does not provide a complete price list or model comparison guide. Customers seeking detailed specifications will need to contact the showroom directly or visit in person.

The site does not state warranty length for most products, nor does it detail what the standard warranty covers. A 10-year warranty category is listed, but the site does not state the terms and conditions. Standard warranty duration and coverage must be confirmed through consultation.

The site does not list a shipping fee structure or delivery timeframes for in-home orders. The cost of installation services is not published, nor is there a stated minimum order or geographic delivery radius. These details would need to be confirmed with the company directly.

The site offers a language switch for German, English, French, and Italian, and the showroom visit and phone consultation remain the most direct way to get model details.

Who this suits

ErgoPoint serves Swiss customers seeking professional ergonomic guidance alongside product selection. It is well-suited for individuals and businesses wanting in-person consultation and custom workplace assessment before purchasing. The emphasis on certified experts and on-site evaluation appeals to organizations taking workplace ergonomics seriously and willing to invest in consultation.

The showroom location in Zurich makes it most accessible to customers in the Zurich region; others would need to arrange remote consultation or travel for an in-person assessment. The prices shown (the Varier Social Tilt at 495 CHF, the Haider Bioswing 660 iQ S Air at 2965 CHF on the homepage) and the emphasis on consultation and installation suggests a position in the premium segment rather than budget retail. Customers seeking a quick, self-service online purchase experience may find the consultation-first model cumbersome. Those seeking extensive published specifications before visiting or calling will need to contact the company directly, as the site does not publish detailed technical data.

The range across chair types, price points, and use cases (from corporate to 24-hour, heavy-duty, and specialist needs) suggests ErgoPoint can serve diverse workplaces. For Swiss businesses and individuals committed to evidence-based workplace ergonomics, the certified-expert positioning and in-person service differentiate ErgoPoint from pure-retail competitors.