Aussie Chair

Aussie Chair: Australian Dealer with Full Showroom Trials

Aussie Chair is an Australian-owned ergonomic seating retailer specializing in premium imported brands. The company operates as an official authorized dealer with a physical presence in Australia and New Zealand. Prices are displayed in AUD for Australian customers and NZD for New Zealand buyers, with free shipping stated as available and delivery across both countries promised. The site operates try-before-you-buy showrooms in Sydney and Melbourne where customers can sit and compare chairs back-to-back before purchasing, plus pickup points in Brisbane, Perth, Adelaide and Tasmania in Australia and in Auckland in New Zealand. The company holds ABN 37 674 689 108 (Australian Business Number). In just three years, the site claims to have helped over 6,000 customers across NSW, VIC, QLD, WA, SA, ACT and Australia-wide upgrade their seating. Showroom visits are by appointment, and the site lists a phone number, an info@ email address and a WeChat account for bookings and general inquiries.

The Brand Portfolio

Aussie Chair stocks several brands spanning price ranges from budget to premium. Herman Miller represents the high-end segment with four models: the Aeron mesh chair (the foundational ergonomic office chair), the Embody (marketed as "gaming" and "task" variants), the Cosm (a newer Herman Miller design), and the Mirra 2 (a lower-cost Herman Miller option). Prices for Herman Miller chairs on the site run from 1,849 AUD for the Aeron (marked down from 2,199 AUD) to 3,189 AUD for the Embody Gaming (regular 3,540 AUD). LiberNovo represents a mid-to-premium tier with dynamic seating; the store carries the Omni (starting at 1,099 AUD marked down from 1,399 AUD), the Omni SE (1,349 AUD from 1,399 AUD), the Omni Pro (1,639 AUD from 1,799 AUD), and the Maxis Big & Tall model (starting at 1,799 AUD). Sihoo contributes a lower-priced option with four models: the M57, C300 Pro v2, S300, and C500. The homepage showed the Sihoo M57 at 339 AUD against a regular 489 AUD, and it also featured the Enova E2HJ from 569 AUD. UE Flow offers mesh options in three configurations: the 530, 550, and 660 variants. HÅG is listed as a demo range in the showrooms.

The Aeron and Warranty Detail

The Herman Miller Aeron is Aussie Chair's signature offering as the world-established mesh office chair standard. The site prices it at 1,849 AUD with a crossed-out regular price of 2,199 AUD. The standard Aeron comes with a one-year warranty as standard, though Aussie Chair offers a 12-year warranty upgrade as a separate purchase for 220 AUD. The Atlas Headrest, an aftermarket headrest designed to attach to the Aeron, is available through Aussie Chair for 275 AUD. The headrest product page states that Herman Miller has never made an official headrest for the Aeron, positioning the Atlas Headrest as filling that gap. The headrest is designed and manufactured in Michigan, USA, using suspension mesh sourced from Herman Miller's own suppliers. The headrest carries 11.5 cm of vertical travel (height adjusts from 16.5 cm to 28 cm above the chair frame) and 6.4 cm of forward travel (depth adjusts from 6.4 cm to 14 cm) with adjustable cushion tilt. The headrest fits Aeron sizes A, B, and C in both Classic and Remastered generations and carries its own three-year parts warranty against defects.

Warranty Coverage and Service

The Embody and Embody Gaming models carry Herman Miller's 12-year warranty as standard, distinguishing them from the Aeron's tiered approach. The site notes these warranties cover what Herman Miller lists as "12-year warranty", though the specific coverage terms (frame only, fabric inclusions or exclusions, conditions voiding the warranty) are not detailed. The 1-year standard Aeron warranty upgraded to 12-year coverage via the 220 AUD purchase option covers both the Classic and Remastered Aeron generations. Aussie Chair advertises "local warranty and support", emphasizing that customers receive Australian-based support rather than having to work directly with overseas manufacturers.

Showroom Experience and Selection

The Sydney showroom is located at Unit 11, 46-50 Wellington Road, South Granville, NSW 2142. The Melbourne location is at 1A/280 Whitehorse Road, Nunawading, VIC 3131. Both operate weekdays 10 AM to 4 PM by appointment. Customers can trial a full range of demonstration chairs in-store; the site lists Herman Miller Aeron, Embody (Gaming and Task variants), Cosm, Mirra 2, all LiberNovo models (Omni, Omni SE, Omni Pro, Maxis Airflow), Sihoo (M57, C300 Pro v2, S300, C500), UE Flow (530, 550, 660), and HÅG options. The site emphasizes that "no two bodies are the same" and positions the showroom trial as essential to selecting the right chair. An appointment booking form is available on the site, allowing customers to select a preferred showroom, date, and time slot, with a fallback option for flexibility if standard times do not work.

Accessories and Support Services

Aussie Chair sells complementary items including monitor arms, chair covers, and warranty upgrades as separate purchase options. A CloudSoft 4-piece protective cover set is available at 55 AUD for LiberNovo Omni and Maxis models, providing protective sleeves for headrest, backrest, seat cushion and footrest. A Herman Miller Aeron Atlas Headrest is available at 275 AUD. A single screen monitor arm is listed at 87 AUD. A "Chair Deposit Payment" option at 100 AUD allows customers to reserve items on order with a deposit and receive an exclusive pre-order discount. The 12-year warranty upgrade for Aeron is available for 220 AUD as noted. The site includes a blog section with reviews and comparisons such as "LiberNovo Maxis Review (Australia): Big & Tall, Sit-Tested in Showroom" and "Best Big & Tall Office Chairs in Australia 2026 (Up to 181 kg)", suggesting ongoing content creation around specific chair categories.

Delivery, Returns and Ordering

Delivery is available across Australia and New Zealand from local warehouses for in-stock items, which the site states leave within the next business day (Mon-Fri) after order. The site offers a "try before you buy" model through both the showrooms and an in-store discount available to customers who visit, though the specific discount amount is not stated. A CloudSoft 4-piece protective cover set product page notes pre-order options available with a deposit and exclusive pre-order discount, suggesting some items may require advance booking. The refund policy and return terms are linked in the site footer but not detailed.

What Aussie Chair Does Not Settle

Specific weight capacity ratings for any of the carried brands are not published on the site, though LiberNovo Maxis is marketed toward "Big & Tall" users and the blog mentions "Up to 181 kg". The conditions voiding Herman Miller's standard warranties (e.g., commercial use, modifications, damage from accidents) are not detailed. Delivery timeframes to specific postcodes are not specified beyond "next business day" for in-stock items. Import duties or GST handling for New Zealand customers is not addressed on the site.

Aussie Chair serves Australian and New Zealand office workers and home-office buyers who value direct chair testing before purchase and prefer established premium brands over direct-to-consumer imports. The model is strongest for buyers in metropolitan areas near Sydney or Melbourne showrooms or pickup points, less practical for those in remote regions without pickup access or buyers who prefer to avoid travel for chair shopping. The warranty emphasis on 12-year coverage for Embody and Embody Gaming and the 1-year-to-12-year upgrade path for Aeron makes it appealing to buyers seeking long-term protection, though international warranties may require coordination across borders for non-Australian-manufactured brands.