Office Logix Shop

A refurbisher of premium office chairs in Ohio

Office Logix Shop, which also brands itself OfficeLogixShop and OLS, is a US store that sells refurbished office chairs from Herman Miller, Steelcase and Haworth, its own brand-new in-house chairs, and replacement parts and headrests for well-known mesh chairs. The about page says it began in 2015 with two roommates, Obada Mzaik, a civil engineer, and Kamal Haykal, an intellectual property lawyer, and grew from a garage start to what it calls a "60,000-square-foot warehouse and spacious showroom in Lewis Center, OH". The store header promises "Free Shipping in the US!", "Express Worldwide Shipping" and a "30 Days Money Back Guarantee", and prices are in US dollars. The site can be switched into Japanese, Spanish, German, French and Korean as well as English.

The tagline sums up the pitch: "Democratizing high-end ergonomics for everyone! Premium Chairs, Headrests, and Parts, Without the Premium Price!" The homepage claims "over 700 five-star reviews" and links to Google verified reviews.

What the refurbishment involves

The homepage says refurbished chairs "undergo complete disassembly, industrial cleaning, and mechanical inspection". The FAQ goes further: each chair is taken apart, cleaned, and has worn components replaced, "like casters, cylinders, mesh/fabric, and many more", before specialists reassemble and test it. The site mentions a "7-step restoration process" shown in its video library and says it has restored thousands of chairs since 2017. It is also candid about the category: "While we don't call it manufacture, we fully renew those chairs." What the site does not state is the age of a given chair or how much use it had before, and it does not say whether any original manufacturer warranty carries over.

The chairs and prices on the homepage

The featured products give a clear picture of the mesh range. The "Herman Miller Aeron Hybrid Chair by OLS" is an exclusive configuration that the site says combines "the heavy-duty Aeron Classic frame with advanced Remastered ergonomic upgrades", listed at $775.00. A restored Steelcase Amia with what Steelcase calls LiveLumbar, adjustable seat depth and height-adjustable armrests is listed at $454.00, and a Herman Miller Mirra 1 & Headrest Bundle, pairing a renewed Mirra 1 with a new OLS headrest, at $549.99. The FAQ names the Aeron, Embody and Leap V2 as popular models that are "often available in multiple sizes and configurations". Collections cover refurbished Herman Miller and Steelcase chairs, Haworth chairs, and a sale and clearance section, and the brand menu also lists Knoll executive chairs and ergonomic gaming chairs.

The store's own in-house chairs are sold new. The homepage says they are "brand new, fully ergonomic" and use "the renowned Italian Donati mechanism", and it offers "an automatic $200 off, no code needed" when one is added to the cart. The FAQ adds that OfficeLogixShop brand chairs come with a 100-day trial.

Parts and patented headrests

Parts are a large share of the business. The about text says the company holds its first patent for headrests, with more on the way. The most popular items list a seat mesh compatible with the Aeron Classic at $75.00, caster wheels at $27.99, a Steelcase Leap V2 headrest at $144.00, an Embody seat fabric replacement at $139.99, an Embody headrest (non-gaming) at $134.00 and a headrest for Herman Miller Mirra chairs at $127.50. There is also a headrest for the Haworth Zody at $79.00.

The product pages are more detailed than the homepage. The Aeron seat mesh page says the mesh fits both Size B and Size C frames, carries a 2-year warranty against tearing and defects, and links size-specific installation videos. The Embody headrest page says it clamps on with protective padding rather than drilling into the plastic, that it "does NOT void your Herman Miller warranty", and that an internal spring keeps it smooth to adjust and sturdy at every angle; the side knobs are hand-tightened if it loosens with daily use. The same page notes it fits the Embody Gaming too, but recommends a separate Gaming Edition headrest for a color match. The Mirra headrest is described as "installed in minutes with no permanent modifications". The part pages state that OfficeLogixShop is not affiliated with or endorsed by MillerKnoll.

Warranty, returns and shipping

The FAQ says "All purchases come with a warranty", and individual parts state their own term, such as the 2 years on the seat mesh and the Zody headrest. The footer links a Warranty Information page, a "How Our Warranty Works" page and a Returns and Refunds Policy, so the full terms sit there rather than on the listings. The 30-day money back guarantee in the header and the line "Every seat is covered by our 30-day guarantee" on the homepage are the headline return terms for refurbished chairs.

Shipping is free within the contiguous USA. The FAQ says refurbished chairs ship within the United States and Canada, while replacement parts can also go to countries such as the United Kingdom, Australia, Japan and Singapore. Customers near Columbus can pick up at the showroom and take a chair home the same day.

Showroom, tutorials and business services

The Lewis Center showroom at 683 Carle Ave invites buyers to "try the full collection in person". A tutorials menu offers unboxing videos, guides for Aeron V1, Aeron V2 and Mirra V1 chairs among others, and videos for the company's own headrests, and the seat mesh page links separate replacement tutorials for Size B and Size C. For organizations, the FAQ describes both bulk purchases of refurbished chairs and chair rentals for temporary offices, conferences and short-term projects, and the company supplies replacement parts to other refurbishers and corporate maintenance teams. The menu also carries chair and standing desk bundles, luxury flooring and children's furniture.

Who it suits

Office Logix Shop suits US and Canadian buyers who want a known mesh chair, an Aeron, Mirra, Embody, Leap V2 or Amia, for well under new-chair money and are comfortable with a refurbished unit backed by a 30-day guarantee. It is also a practical source for Aeron and Embody owners who want to replace a seat mesh or add a headrest without voiding a Herman Miller warranty. Buyers who want to know a specific chair's history, or the exact warranty length on a refurbished chair, should read the warranty pages or ask before ordering, since the homepage and FAQ do not give a number for chairs.